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Click & Collect

Keep the process quick and simple by choosing Click & Collect instead of courier delivery. Avoid the risk of missing the courier and instead collect your order when it suits you!

Click & Collect also allows you to shop online for delivery restricted brands such and Trek, Giant and Liv, and collect from any of our 20 showrooms around New Zealand.

Collecting from an Evo Showroom

Place an order over the phone or online.
When shopping online, select 'Click & Collect' in the checkout as your delivery type, then choose your pick up location.
When your order is ready, we will contact you to arrange a collection time.
We'll send you a text and email to say your order is ready for collection. Please be aware your order may need to be transferred from another location.
Collect your order at a time that suits you!
Evo showrooms are open 7 days a week and have plenty of parking available. Please ensure you bring photo ID and your order reference with you.
FIND AN EVO SHOWROOM

FREQUENTLY ASKED QUESTIONS

The collect time will vary depending on what you have ordered and where the products need to come from. If the product is available in your selected showroom, you may be able to collect it within a day. However, if the item needs to come from another Evo showroom or one of our warehouses, it could take up to 7 working days. Please allow additional time for bikes as these will need to be assembled and safety checked before collection.

Click & Collect is available on all items. There is no minimum or maximum purchase amount.

No. Click & Collect orders require the order to be paid for in advance. Your order will only be made available for pickup once it has been paid for online or over the phone.

Yes. You can return items to Evo Showrooms for an exchange, credit or refund*. Please bring a proof of purchase with you and ensure the product is in new condition with original packaging in tact.

Click & Collect is a free service on orders over $99. There is a $6.99 service fee for orders under $99.

Yes. We will need to see a NZ Drivers Licence or Passport as photo ID on collection of all Click & Collect orders. If you want someone to collect your order on your behalf, please let us know in advance so we can add them as an approved collector on the order.

Due to warranty and safety regulations, some brands are only available via Click & Collect. This is to ensure bikes are correctly assembled by a qualified mechanic and is the international policy for brands such as Giant, Liv, Trek & more.

As items may need to be transferred from another location there is a flat $6.99 shipping and handling fee for Click & Collect orders under $100.

CONTACT US

Contact Us Via Phone

Contact Us Via Email

Contact A Showroom

0800 424 537

support@evocycles.co.nz
STORE LOCATOR

CONTACT US

Contact Us Via Phone

0800 424 537

Contact Us Via Email

support@evocycles.co.nz